Privacy Policy

1. Introduction

Underscore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music sync licensing platform.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Name or artist/band name
• Email address
• Password (encrypted)
• User type (artist or industry professional)

2.2 Artist Profile Information

Artists may optionally provide:

• Biography and location
• Profile and cover images
• Social media links (Instagram, Spotify, SoundCloud, YouTube)
• Contact email for licensing inquiries
• Press quotes and genre preferences

2.3 Music and Content

When artists upload music, we collect:

• Audio files (MP3, WAV)
• Track metadata (title, genre, mood, tempo)
• Ownership declarations and co-owner information

2.4 Payment Information

Payment processing is handled by PayPal. We do not store your complete credit card information. PayPal's privacy policy governs their handling of your payment data.

2.5 Usage Data

We automatically collect:

• IP address and browser type
• Pages visited and features used
• Login timestamps

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Platform
• Process membership payments
• Enable communication between artists and industry professionals
• Display artist profiles and music to potential licensors
• Send important account notifications
• Improve our services and user experience
• Prevent fraud and enforce our Terms of Service

4. Information Sharing

4.1 Public Information

Artist profiles, including name, bio, images, social links, and uploaded music, are publicly visible to all registered users. Contact emails provided in EPK profiles are visible to industry professionals.

4.2 Industry Communications

When industry professionals contact artists through the Platform, their name and email are shared with the artist to facilitate licensing discussions.

4.3 Third-Party Services

We share data with:

• PayPal - Payment processing
• Cloud storage providers - Secure audio file storage

4.4 Legal Requirements

We may disclose information if required by law, court order, or to protect our rights, safety, or property.

5. Data Security

We implement industry-standard security measures including:

• Encrypted password storage (bcrypt hashing)
• HTTPS encryption for all data transmission
• Secure cloud storage for audio files
• Regular security audits

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account:

• Personal information is deleted within 30 days
• Uploaded music files are permanently removed
• Some data may be retained for legal compliance

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt out of marketing communications

To exercise these rights, contact us through our contact page.

8. Cookies

We use essential cookies for authentication and session management. These are necessary for the Platform to function and cannot be disabled.

9. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. International Users

Your data may be processed in the United States. By using the Platform, you consent to data transfer to the U.S.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via email or Platform notification. Continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or concerns, pleasecontact us.